Centralize requests through a dedicated portal

Your operators report a problem through a guided portal (machine, type of fault, photo), with no CMMS account. Each request is classified, routed to the right team and tracked in real time until it is resolved.

• Web portal accessible to everyoneA production operator reports a leak through a simple web portal, without needing a full CMMS account.
• Simplified request formThe form guides the requester: machine concerned, type of problem, urgency level, photo attached.
• Automatic qualification by categoryThe request is automatically classified by category (electrical, mechanical, safety) and routed to the right team.
• Real-time tracking for the requesterThe requester tracks the status of their request in real time (received, in progress, resolved) without chasing maintenance.
• Built-in notifications and alertsEach step triggers a notification, for example an email to the requester as soon as their job is scheduled.