Manage your store network maintenance as a strategic asset
Commercial refrigeration, AC, elevators, registers, lighting, automatic doors: across dozens or hundreds of stores, an unanticipated failure isn't just a technical problem — it's a lost sale and a customer who won't return. MAINTEX centralizes and anticipates.
Network dispersion: multi-store coordination
Dozens, hundreds or thousands of scattered stores, each with its lease, equipment, local constraints, providers. Without a centralized tool, management becomes impossible.
- Stores by dozens/hundreds
- Different equipment per site
- Multiple local providers
- Scattered management
Direct impact on customer experience: breakdown = lost sales
A broken refrigerated display means a closed aisle and discarded products. HVAC down in summer, a stopped escalator: measurable commercial losses with every incident.
- Closed aisles, lost products
- Average basket impacted
- Customer lost to competition
- Local reputation weakened
External providers: coordination, quality, costs
Refrigeration, HVAC, lighting, elevators, security specialists: retail maintenance relies heavily on external providers to coordinate across the entire network.
- Multi-specialty per site
- Contractual SLAs to track
- Opaque costs without tool
- Uneven quality by region
Network maintenance budget optimization
Several million euros annually spread across the network, with unexplained gaps between stores. Without consolidated visibility, optimization is impossible.
- Significant annual budgets
- Unequal gaps between sites
- Explosive emergency costs
- Demanding financial reporting
Centralized management of multi-site retail network
MAINTEX centralizes all your points of sale in a single tool. Each store has its file, inventory, history, indicators. Consolidated view or by brand.
- Consolidated network view
- Inventory per store
- Filters by brand/region
- Central management for leadership
Preventive maintenance on critical retail equipment
Commercial refrigeration, HVAC, elevators, escalators, auto-doors, checkouts: MAINTEX structures preventive plans and mandatory controls for each equipment.
- Refrigeration and HVAC first
- Systematic preventive
- Mandatory controls tracked
- No more breakdowns at peak sales
Provider coordination: SLA and cost control
All your providers from a single point: contracts, scope, SLAs, rates, quality indicators. Every intervention tracked and compared to commitments.
- Dedicated provider portal
- Contractual SLAs tracked
- Panel rates compared
- Performance evaluated
Mobile app for technicians and store managers
Provider technicians record their interventions on mobile (photos, reports, signatures). Store managers report incidents in a few clicks.
- On-site mobile capture
- Photos + signatures
- Fast manager reporting
- Real-time resolution tracking
AI for guided diagnostics on retail equipment
Refrigerated displays, HVAC, elevators, checkouts: multiple brands and generations. MAINTEX AI accelerates the diagnostics of provider technicians.
- Guided diagnostics by asset
- Root causes identified
- Increased First Time Fix
- Fast in-store resolution
AI Predictive + consolidated reporting by brand
Anticipation of display/HVAC breakdowns before sales impact + cost per m²/revenue, provider comparison, identification of over-consuming stores.
- Predictive on cold displays
- Cost per m² and per revenue
- Provider comparison
- Over-consuming sites targeted
In retail, maintenance is a condition of commercial performance — and customer loyalty
- Sales lost at every incident
- Emergency costs multiplied
- Drifting budgets
- Stores operational continuously
- Emergency costs /2
- Network OPEX under control
See MAINTEX in action on your retail network
Independent stores, specialty chains, mass retail, omnichannel e-commerce: MAINTEX adapts to your network, your equipment and your contractor organization.