After signing your contract, our team supports you on initial setup (configuration, data import, key user training). The average go-live time is 2 to 4 weeks depending on the size of your asset base.

MAINTEX provides native connectors for Excel, CSV, SAP, Sage, Odoo and Divalto. For custom imports (proprietary ERP, historical files), our technical team supports you through our REST API.

We natively integrate with SAP, Sage, Odoo, Divalto and offer a complete REST API. See the API documentation for technical specifications.

Pricing depends on the number of users, managed equipment items and active modules (mobile, AI, advanced CMMS). Contact us for a tailored quote that fits your activity.

Yes, all our contracts include standard support by email and chat (response within 4 business hours). Premium 24/7 support with a dedicated contact is available as an option.

The MAINTEX mobile app works offline for technicians in the field. Data is automatically synchronized as soon as connectivity is restored.

We offer online and on-site training sessions: 1 day for field users, 2 days for administrators. The knowledge base and video tutorials remain accessible 24/7.

MAINTEX is hosted in France in ISO 27001-certified datacenters and is GDPR-compliant. Data is encrypted in transit and at rest. An annual security audit and a documented continuity plan complete the setup.

Yes, our migration team handles imports from the main CMMS solutions on the market (Carl, MicroMaint, Manatour, etc.). A free audit of your current scope is included in the implementation quote.

Yes, MAINTEX natively manages multi-site organizations with rights hierarchy, consolidated reporting and per-site dashboards. No additional cost per extra site.